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how can we help?

CALL +1 929 530 5106

Monday through Friday

10am - 7pm (EST)

TEXT +1 929 530 5106

Monday through Friday

10am - 7pm (EST)

help@Klawfootwear.com

Customer Service

contact@Klawfootwear.com

Press and Inquiries

FREQUENTLY ASKED QUESTIONS

Product, Size, and fit

Do KLAW sneakers run true to size?

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WHAT SNEAKER WIDTHS DOES KLAW OFFER?

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ARE KLAW SNEAKERS SUPPORTIVE?

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ARE KLAW SNEAKERS COMFORTABLE OUT OF THE BOX?

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ARE KLAW SNEAKERS APPROVED BY APMA?

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What activities can I use my klaw sneakers for?

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ARE KLAW SNEAKERS GOOD FOR STANDING ALL DAY?

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What’s the heel to toe drop for KLAW sneakers?

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Are KLAW sneakers rainproof & non-slip?

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ARE KLAW SNEAKERS GOOD FOR SCIATICA?

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ARE KLAW SNEAKERS GOOD FOR PLANTAR FASCIITIS?

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ARE KLAW SNEAKERS GOOD FOR NEUROPATHY?

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ARE KLAW SNEAKERS GOOD FOR MEDIUM & HIGH ARCHES?

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Are KLAW sneakers good for flat feet?

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How do I clean my KLAW sneakers?

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What’s the KLAW Biomechanic System?

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Can I come and try on at your Brooklyn location?

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WHAT IF MY SIZE / COLOR IS SOLD OUT?

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RETURNS & EXCHANGES

Can I return my order and are the returns free?

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Can I exchange my order?

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What is KLAW’s return policy?

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ORDERS, SHIPPING & TRACKING

Where do you ship from?

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DOES KLAW OFFER FREE SHIPPING?

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HOW LONG DOES IT TAKE TO GET MY ORDER?

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Can I expedite my order?

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DO YOU SHIP TO HAWAII & ALASKA?

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DO YOU SHIP TO CANADA?

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Do you ship to any other countries?

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How can I track my package?

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What if I want to cancel or change my order?

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PAYMENTS & REFUNDS

When can I expect my refund?

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What payment methods can I use?

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What is Shop Pay?

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Does KLAW offer any discount codes, sales or coupons?

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COMPANY

Where is KLAW located?

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Where are KLAW sneakers made?

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